EDI onboarding- Liberty Oilfield services

Liberty Oilfield Services is improving their trading process through an electronic trading initiative aimed to enhance and strengthen the relationships with its supplier community. As a part of this initiative, suppliers are required to exchange messages electronically via electronic data interchange (EDI). Provided below is all the necessary information your organization will need for onboarding and testing. If your organization has related questions not addressed here or in the project FAQ, feel free to reach out via the support form below.

if i have questions about the portal, who should i reach out to?

For questions regarding the site itself (e.g. navigation, login help), please contact your TrueCommerce OneTime implementation specialist or our support team (onetime-servicedeskUS@truecommerce.com).

If you have questions or concerns regarding the content of an order, such as item information, please contact Liberty Oilfield Services directly.

Who is TrueCommerce?

To compete in today’s dynamic global market, the key is your ability to do business in every direction. TrueCommerce is the most complete way to connect your business across the supply chain. We integrate everything from EDI, to digital storefronts and marketplaces, to product information and inventory management, and whatever comes next. Our unified commerce platform links all four key elements that drive your success: your customers, your suppliers, your channels, and your systems—enhancing timeliness, accuracy, agility and insight so you can focus on the customer experience and keep pace with today’s omni-channel expectations.

For vendors with an existing EDI solution

Vendors who currently do not have an EDI solution

For organization’s who currently do not have an EDI solution in place or are unable to meet the Clasen Quality Chocolate requirements with their current EDI provider a web portal is available. TrueCommerce will provide user access and training for all mandated documents.

Organization’s with an existing EDI solution through an in-house or third party EDI provider will need to complete EDI document testing through TrueCommerce. After testing is completed, production traffic will continue to be validated & traded with Clasen Quality Chocolate via TrueCommerce.

onboarding/Testing Process

Onboarding

Vendor letter sent by Liberty Oilfield Services

Questionnaire emailed to new vendor(s)
Completed questionnaire returned (no later than 2 weeks from receipt)

Testing with Portal Vendors

Portal login provided by TrueCommerce OneTime
Training on the portal scheduled
Test PO and PO change received in the portal
Return required documents for review & approval

Testing with Integrated Vendors

Map to Liberty Oilfield Services’ specifications
Setup/test connection via AS2, FTP, or VAN
Receive test PO and PO change
Return required document tests for review & approval

Go-Live

Pass all document tests
Obtain formal go-live date with Liberty Oilfield Services

Where do I go to complete the questionnaire?

The link to the questionnaire was sent to your organization via email. If you have not received the email, please reach out via the Contact Us form as the email may have been sent to another contact within your company.

Next Steps

Finalize your organization’s testing commitment and return the completed questionnaire.

Compliance testing will kick-off with portal suppliers once the login to the portal has been sent.

Compliance testing will kick-off with integrated suppliers once the connection has been tested in both directions.

Specifications are listed below, enabling your organization and/or third party EDI provider to review and begin mapping ASAP. It is Liberty Oilfield Services’ goal that suppliers complete testing and obtain a go-live date within 8 weeks from questionnaire completion.

Have further questions?